To celebrate our launch - use code LAUNCH23 to get 20% discount for 12 month
To celebrate our launch - use code LAUNCH23 to get 20% discount for 12 month
Answers questions about your business, product or service conversationally any time of the day
Can sell your products, schedule appointments for your customers and much more with the power of 6400+ integrations via Zapier.
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Spend less time and money on salary and training of human employees
Your Agent gets trained on your own knowledge, so he can answer all questions related to it conversationally any time of the day.
For this to work you will have to provide knowledge for your Agent to learn from. Normally your website's link is already enough to get him started and beyond.
With Abilities your new AI Agent can interact with the surrounding world - Just like his human counterpart.
You want to sell products or services to your customers? Give your Agent access to your Inventory Management System.
You want your customers to schedule a meeting with you? Give your Agent access to Calendly and watch your Calendar fill up.
The sky is the limit when you connect your Agent with Zapier. Get instant access to 6400+ integrations.
In a world where data is the new gold, we champion security and transparency in every interaction.
ChatLink and its partners uphold GDPR standards rigorously. Our servers are located in the EU.
Protect the privacy of your customers with AI-powered anonymization.
ChatLink is powered by OpenAI's GPT-4 Large Language Model, a robust model renowned for its natural language processing capabilities.
While GPT has its limitations, ChatLink refines its performance using prompt engineering and data augmentation, ensuring the specific use case to work as a support agent.
ChatGPT is great, but it comes with a few limitations. One is that it hallucinates when it's asked about your specific business. Most of the time it has no real data on it and then tries to make up something.
ChatLink lets you provide your own data. This way GPT has your newest data and the output will be fact driven and way more accurate. This is especially important for specific questions.
In addition we provide a simple chat interface that you can embed on your website, so customers can interact with your Agent easily.
ChatGPT itself is not GDPR-compliant, because OpenAI records and collects your data to then further improve their product with it.
ChatLink on the other side is GDPR compliant and no data is stored or analyzed by OpenAI or Microsoft at all.
Every company addresses its customers a little differently or has a different way of dealing with them. With Behavior-Instructions you can simply tell your assistant how to behave in different situations.
Of course, you can tailor the design of the chat window to match your company. Give your Agent a name, set your brand colors and add your logo to make it blend-in.
Want to try something out without affecting the experience of your customers? Every Agent has a Playground where you can test until you're ready to publish.
Wondering what your customers' questions or interests are right now? To find out, you can simply look into Chat-History. Filter and query as you need it.
You want a weekly report of how your Agent is currently doing and what the hot topics are right now? With AI-Reports your Agent analyses and summarizes your customers' chats into easy to read reports.
Let us know by posting on our Feature Request Board and we'll look into it.
No, not at all. Everything is designed for non-tech users and everybody is able to create one themselves. Creating and embedding your Agent on your website takes less than 5 minutes.
Yes, you can see the chat history of your customers. Soon you will also be able to get automated reports with analytics and summaries, so you can get a better overview.
Yes, you can always retrain your agent, so it has the newest data about you and your business.
Many businesses notice immediate benefits like reduced response times and increased customer satisfaction. As you hand off entire workflows to your Agent, these effects will increase further.
From customer support to custom sales funnels - Let your Agent work for you
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